Refund Policy
Last updated: August 3, 2026
We stand behind Tagless with a straightforward 30-Day Money-Back Guarantee. If you're not satisfied with your kit, we want to make it right.
30-Day Money-Back Guarantee
If your skin tag hasn't visibly changed within 30 days of delivery, or you're otherwise not satisfied with your purchase, contact our support team at support@gettagless.com within 30 days of your delivery date to request a refund.
- Refunds are issued to your original payment method.
- Please allow 5-10 business days for the refund to appear on your statement once approved.
- Our support team may ask a couple of quick questions about your experience, and will let you know if returning the device is needed for your specific request.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us at support@gettagless.com within 30 days of delivery with your order number and a photo of the item. We'll send a replacement or issue a full refund at no additional cost to you.
Order Cancellations
Orders can be cancelled free of charge before they ship. Once an order has shipped, our standard 30-Day Money-Back Guarantee applies instead of a cancellation.
Shipping Costs
Original shipping costs are non-refundable, except where an order arrived damaged, defective, or incorrect due to our error.
How to Start a Refund
Email support@gettagless.com with your order number and the reason for your request. We aim to respond to every request within 1-2 business days.
Contact
Questions about this policy can be sent to support@gettagless.com.